All hotels in Playa del Carmen, Quintana Roo, Mexico
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Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Riviera Maya

4.5 stars
5ta Avenida, Esquina Calle 112, Lote I - M569 Fracción III, Playa del Carmen, QROO, 77719, Mexico, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a lower price on exactly the same stay elsewhere, we’ll match it or you can cancel your booking without a penalty

Playa del Carmen beachfront resort with 5 restaurants, spa

  • Free hot/cold buffet breakfast, free WiFi, and free parking

Main amenities

  • 394 guestrooms
  • On a private beach
  • Marina
  • 5 restaurants
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Beach umbrellas
  • Conference center
  • Theme park shuttle
  • 24-hour front desk

What’s around

  • Guadalupe Church (0.8 mi / 1.3 km)
  • Coco Beach (1.3 mi / 2.1 km)
  • Mamitas Beach Club (1.7 mi / 2.7 km)
  • Quinta Alegria (1.7 mi / 2.8 km)
  • Gran Coral Golf (1.7 mi / 2.8 km)
Outstanding4.7 / 5
  • Nothing to complain about - all in all such a great hotel and experience. Stunning food,…Apr 6, 2015
  • Our first time in Mexico was made extra wonderful by Paradisus and the friendly staff!…Feb 22, 2015
See all 443 Hotels.com reviews
From 4,550 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎1800-687-236 (Australia Toll Free)‎

from A$438
  • Luxury Jr St Royal Serv. Swim Up
  • Suite
  • Junior Studio
  • Junior Suite, Ocean View (Paradisus)
  • All inclusive
  • Master Suite (One Bedroom Master Suite)
  • Suite, 1 Bedroom
  • Accessible (Two Bedroom Master Suite)
  • VIP
  • Luxury Jr Suite ROyal Service Ocean View
  • VIP
  • One Bedroom Master St Ocean View
  • One Bedroom Master Suite Swim Up
  • Junior Suite (Paradisus)

At a glance

Key facts

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Accessible parking

  • RV/bus/truck parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 5 restaurants
  • Snack bar/deli
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Pool umbrellas
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 5
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • First-run movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)

Activities and facilities/equipment
Land activities
  • Bicycling
  • Climbing wall
  • Fitness facilities
  • Miniature golf

Lessons/classes/games
  • Bartending
  • Dancing
  • Pilates
  • Water fitness

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Childcare

Spa

YHI Spa has 14 treatment rooms including massage/treatment rooms and couples treatment room(s). Services include massages, manicures and pedicures, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. The spa is equipped with a sauna, a spa tub, Turkish bath/hammam, hot springs/mineral springs, and a mud bath. Visitors of this garden view spa can round out their time of relaxation with a trip to the café. Guests under 18 years old are not allowed in the spa.

Dining

Bana - Overlooking the garden, this restaurant specializes in sushi. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Fuego - Overlooking the ocean and garden, this theme restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Passion - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Hadar - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

The Grill - Overlooking the ocean and pool, this bistro serves lunch and dinner.

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Riviera Maya’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Paradisus Playa del Carmen La Perla- All Adult/All Inclusive, Riviera Maya

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