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Gran Porto Resort & Spa All Inclusive, Riviera Maya

3.5 stars
Constituyentes Number 1, Playa del Carmen, QROO, 77710, Mexico, ‏‎1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a lower price on exactly the same stay elsewhere, we’ll match it or you can cancel your booking without a penalty

Avenida Constituyentes beachfront resort with 8 restaurants, spa

  • Free WiFi and free parking

Main amenities

  • 287 smoke-free guestrooms
  • On the beach
  • 8 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Health club
  • Beach umbrellas
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping

What’s around

  • In Avenida Constituyentes
  • Pier Navega (0.1 mi / 0.2 km)
  • Quinta Alegria (0.2 mi / 0.3 km)
  • Nuestra Senora del Carmen Catholic Church (0.5 mi / 0.7 km)
  • Mamitas Beach Club (0.5 mi / 0.7 km)
  • Central Square (0.6 mi / 0.9 km)
Excellent4.1 / 5
  • Overall good hotel with friendly staff. Excellent location walking distance to everything…Jan 17, 2015
  • Hotel is very clean, beautiful and great rooms. Food was a bit substandard, service was…Dec 1, 2014
See all 477 Hotels.com reviews
From 6,407 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎1800-687-236 (Australia Toll Free)‎

from A$308
  • Junior Suite
  • Junior Suite, Oceanfront (Family)
  • Grand Suite, 1 Bedroom, Oceanfront (Master)
  • Standard Room
  • Junior Suite, Ocean View
  • Junior Suite, Oceanfront
  • Junior Suite, Beachfront (Gran Walk out)

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
On-line check-in is available, 48 hours prior to arrival.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Accessible parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 120.00

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 8 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Health club
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms
  • One meeting room
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free long-distance calls
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite live performances
  • Theme parties

Not included
  • Premium food items
  • Premium and/or non-domestic beverages

Spa

Guests may visit SPAreal for a wide range of services such as facials, body treatments, massage therapy, and beauty-salon treatments.

Guests can enjoy the spa's steam bath, sauna, spa tub, or take a cold plunge in the pool. Guests may also enjoy tropical fruit or energy drinks in the relaxation area.

Robes and sandals are provided for all guests.

Please note: Reservations are required one day in advance for all SPAreal treatments.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ski equipment rental shops nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Gran Porto Resort & Spa All Inclusive, Riviera Maya’s small print

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 120.00

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Gran Porto Resort & Spa All Inclusive, Riviera Maya

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