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The Condado Plaza Hilton, San Juan

999 Ashford Avenue, San Juan, 00907, Puerto Rico, ‏‎1800-915-583 (Australia Toll Free)
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Location.
Overlooking the Atlantic Ocean and Condado Lagoon, this beach resort is in San Juan's fashionable Condado district. Plaza del Mercado is 0.9 miles (1.5 kilometers) from the resort. Old San Juan and cruise-ship piers are within 3 miles (4 kilometers).

Hotel Features.
Condado Plaza Hilton features 4 swimming pools - 1 saltwater, 2 freshwater, and a toddlers' pool. One has a swim-up bar and waterslide. The beach faces a calm-water lagoon. The resort also offers a 24-hour casino, a 24-hour fitness center, and a tennis court. Dining options include several restaurants and bars. Complimentary wireless Internet access is available throughout the resort.

Guestrooms.
Guestrooms feature balconies and views of the lagoon, ocean, or city. Flat-screen TVs come with premium channels and OnCommand video. Conveniences include refrigerators, coffee/tea makers, in-room safes, complimentary wireless (high-speed) Internet access, and complimentary daily newspapers. Turn-down service is available upon request. Spa-like bathrooms feature contemporary finishes such as Carrera marble, mahogany wood, and brushed nickel accents. All guestrooms are non-smoking.

Excellent4.0 / 5
  • We loved the fact that we had a balcony with beautiful ocean views. The price was…Nov 3, 2014
  • The room and the hallway had a smell of wet Old socks on level 9 . Other than that the…Jan 20, 2014
See all 1,303 Hotels.com reviews
From 3,025 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎1800-687-236 (Australia Toll Free)‎

from A$371
  • King Spa Junior Suite City
  • 1 King City View
  • Junior Suite (King Bed)
  • King Laguna Junior Suite
  • One King Bed, Accessible
  • 2 Queens City View
  • Superior Room, 1 King Bed, City View
  • Room
  • Room
  • Junior Suite, One King Bed
  • King Grande Ocean Suite
  • Superior, One King Bed, Accessible
  • King Superior Ocean View
  • Accessible
  • 2 Queens Superior City View
  • 2 Queens Superior Ocean

At a glance

Key facts

Hotel size

  • This hotel has 571 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Accessible parking

Other information

  • Smoke-free property

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 18.19 per night with in/out privileges

Valet parking costs USD 24.61 per night with in/out privileges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Breakfast (surcharge)
  • 5 restaurants
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Casino
  • Beach towels
  • Waterslide
  • Tennis on site
  • Swim-up bar
  • Pool sun loungers
  • Beach/pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 18
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 441320
  • Conference space size (meters) - 41000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1963
  • Elevator/lift
  • ATM/banking
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Braille or raised signage
  • Accessibility equipment for the deaf
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pikayo - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Denny - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Eight Noodle Bar - This restaurant specializes in sushi and serves lunch and dinner.

Cafe Caribe - Overlooking the ocean, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Bar and Grill - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Bicycle rentals on site
  • Kayaking on site
  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

The Condado Plaza Hilton, San Juan’s small print

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 18.19 per night with in/out privileges

Valet parking costs USD 24.61 per night with in/out privileges

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Condado Plaza Hilton, San Juan

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