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Built in 1928 and renovated in September 2011, the Sir Francis Drake Hotel in San Francisco, California, is one of the city's most revered properties. Positioned on Union Square, this downtown hotel is located within one-half block of many fashionable shopping boutiques, nightclubs, and entertainment venues. The business district and Moscone Convention Center are within 0.5 miles (0.8 kilometers). Chinatown is 5 blocks away and the Opera House is 1 mile (1.6 kilometers) from this hotel.
Doormen in full Beefeater regalia offer assistance at this landmark hotel, home to The Starlight Room, a famous 1930s-style nightclub featuring dancing, live entertainment, and a 180-degree view of downtown San Francisco. The hotel features Grand chandeliers and pallets of gold, purple, and red that welcome guests into the lobby area, complete with plush seating and paintings of Sir Francis Drake. Seared salmon fillets, paper-thin carpaccios and boeuf bourguignons are showcased at Scala's Bistro. The Starlight Room offers Sunday brunch with attitude, including a live drag show (reservations required). The property also features a renovated Starbucks. A winding marble staircase leads to the mezzanine lounge, which overlooks Union Square and the cable cars below. The hotel hosts 11 conference rooms, encompassing 16,000 square feet (1,486 square meters) of meeting space. Business travelers can take advantage of a 24-hour business center with 3 high-speed Internet computer workstations and complimentary wireless and wired high-speed Internet access. Guests have access to the fully-equipped fitness center. ATM banking is available on site. Luggage storage is available.
Accommodations at the Sir Francis Drake Hotel feature slim dressers; large, leaning mirrors; and jewel-tone colored fabrics. Windows frame downtown views and bathrooms contain eco-friendly Aveda toiletries and bathrobes. Rooms offer digital televisions, cordless phones, and wireless and wired high-speed Internet access (surcharge). Guests' pets receive welcome kits that includes toys, treats, and loaned dog beds.
The Sir Francis Drake is a smoke-free property. Penalties apply for violations.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Relax and rejuvenate with eco-friendly spa services offered directly in the guest rooms of the Sir Francis Drake. The customized treatment menu incorporates wild-crafted, natural and organic ingredients, all devoted to working in harmony with the environment while nourishing your skin and senses. Enjoy a rejuvenating massage, luxurious body treatment or soothing facial in the privacy of your guestroom.
A Green / Sustainable Property - Third Party Certified
This property participates in Green Key Eco-Rating Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
On Sunday's, the hotel's The Starlight Room offers a classic brunch with attitude. Brunch features Sunday's a Drag, a live show starring Donna Sachet. Reservations are required.
The hotel is five blocks from Yerba Buena Gardens, location of expansive public gardens, a children's playground, a year-round ice-skating rink, and an antique carousel. Three of San Francisco's public-play golf courses are nearby: Presidio Golf Club (four miles); Harding Park (six miles); and the Lincoln Park Golf Course (six miles). The waterfront Embarcadero, one mile from the hotel, is popular for jogging.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.see all hotels in San Francisco
the great location and friendly helpful staff made our stay in San Francisco most pleasant. We would recommend this hotel to anyone wanting to stay near union square.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hi Danny, Thanks for choosing the Drake! I couldn't agree with you more on our location. Union Square is where all the "happenings" are year-around. We hope you enjoyed your trip to SF and see you soon at the Drake! Regards, Jim Gross, General Manager
Where do I start. Our first night there was absolutely shocking. We got there and we were put into a room that was next to the elevators, small, and had no sun-exposure. Our toilet-roll holder was broken with the holder being placed on the sink - this was fixed easily once staff were contacted but how did house-keeping not notice or fix this prior to […] our arrival. The wifi was not functioning in the room (but functioning in the lobby): we had to speak to reception staff 3 times and all times they advised us to contact IT ourselves! We spent the first night with no wifi in our room. The next day, apparently IT were supposed to reset the system, but this did not fix the problem. The hotel staff were aware of similar problem with other guests and yet they made us contact IT ourselves. Eventually we spoke to a 4th reception staff who changed us to another room. This other room was much better, with functioning wifi, felt roomy and had plenty of sun-exposure. The only thing was the bathroom door did not shut properly. Be aware of the $55/day parking fee, however, you can park at a fraction of that amount off Stutter Street (next block over). Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Thanks for the feedback. As I read your disappointing experience, I, too was disappointed that our a simple thing like a toilet paper holder was not properly placed. This is something I will bring up to my Housekeeping Director. Also, our valet is owned/managed by a 3rd party and our fee is compatible to other hotels in the same vicinity. As for our WiFi solution, as we speak, we are in a process of getting our its connectivity upgraded so that none of our guests should experience what you did. Sincerely, Jim Gross, General Manager
"Great location, comfortable room"
Good room, very clean, well decorated, small bathroom. Bit over priced I thought but wouldn't rule out staying there again.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Andrew, Thanks for the review. The location of the Drake is definitely one of the most convenient. We also went through a major renovation in 2011 to give a bit of lift to our historic building. Sounds like you enjoyed your visit to SF. Hope to welcome you back soon. Sincerely, Jim Gross, General Manager
"Location Location Location"
Great location, right in the heart of the city @ Union Square. The hotel was beautiful, took us to an era gone by and impeccably maintained. The inly complaint I have is about the size of rooms, they were a bit cramped.Genuine Expedia guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Rahul, The Drake was built in 1928 and we recently completed a renovation. We have preserved the prohibition room in the hotel which can be toured upon request. If you missed it during your last trip, hope you'll get to see it on your next trip to SF. Sincerely, Jim Gross, General Manager
"We recommend this hotel to friends"
We have stayed several times at this hotel, and we have recommended it to friends. One of the main features is its location. It is located close to Union Square and has easy access to the whole of the old downtown area. We opted this time for a larger room, and think that the extra cost was worth it. The facilities are fine, perhaps just a little on […] the old and close to tacky side. When we arrive in the early morning at hotels, we nearly always book the night before. We did not do that this time, since we arrived at 1.45 in the afternoon, only to be told that the official check-in time was 3 pm. The desk person was just a bit officious in the way he handled this, although we recognize that it is reasonably standard that hotels have a 3 pm book in time (we were not pleased after a 14 hour flight, however). In our time in San Francisco some years ago, the wonderful view in the afternoon from the Starlight Roof was a highlight, and it is too bad that it only opens now at 6 pm (although the layout seems improved on our stay a couple of years ago). What you get from this hotel is location and a reasonable line of service & facilities. Obviously, there are better hotels in SF, but most cost a bit more money, and none will beat this location. Read moreGenuine Expedia guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Kenny, First off, I appreciate your loyalty and recommending the Drake to your friends! Our location is definitely one of the reasons why many guests from around the world choose us to stay. Union Square is just a step away, so is the Cable Car; Chinatown, Financial District and BART station are all within walking distance from us. Please know that whenever possible and rooms are available, we often allow our guests to check in earlier than 3pm. Lastly, thanks for checking out the Starlight Room. The view from the 21st floor is beautiful, isn't it? Hope to see you back at the Drake!
the Sir Francis Drake makes itself proud - this is a wonderful hotel from the moment you step out of your cab to the moment you speak to the staff. the staff are very knowledgeable, we booked a tour through them. Also they are incredibly accommodating - I was travelling with my mum and we landed in San Francisco at 6am, arriving at the Sir Francis Drake […] at about 8 am (WAY before check in time), suffering from a horrible cold I went to check in and the staff managing the reception was very accommodating and offered us a room immediately. the rooms are tastefully furnished, quite large, very clean, beautiful linen and bedding (I could be wrong but i'm pretty sure they have feather pillows and quilts). They provide complimentary tea and coffee at the downstairs bar. I didn't get a chance to go to the bar, but it was highly frequented. Very impressed with this hotel, the only hotel I have stayed at that has exceeded this one would be the Four Seasons in Sydney. Read moreGenuine Expedia guest review
"Francis Drake in May"
The hotel was very central. Perfect to get around San Francisco from. Great Area in which to shop. Did wish they have some hotel computers you can access the internet on and in house laundry facilities. Otherwise no complaints.Genuine Expedia guest review
The first night was in a room next to the elevator - noisy. We requested a room change for the following three nights. They did so with no problems - pleased with their service.Genuine Expedia guest review
"Its ok, but don't expect 5 stars."
The Hotel it self is in a great spot, right near Union Square with the Powell St trolley out front. The staff were somewhat welcoming, well some staff were better than others. A couple of times I was complete ignored at reception. However when they did decide to talk to you, they were friendly to a degree. The foyer & lobby has been refurbished quite […] nicely and is a comfortable place to sit and have a drink. The room has been refurbished quite well, the air conditioner was very noisy and I had to wear earplugs. The shower had someone's hair in it, like someone just had a haircut and there was a fair bit of mould or similar in the corners of the shower. Needed a really good clean. There is also no storage for your vanity needs, as the sink is a standalone bowl with no vanity space. Other than that, it was an enjoyable stay. I rarely spent anytime in the Hotel as we had so much to do in San Fran. Read moreGenuine Expedia guest review
"Great location, great rooms & great bar"
We had a great time - the hotel is in a great location to walk almost anywhere in SF - so close to shops and everything so it's a great base. The hotel was very nice, extremely clean, rooms were a decent size and bed was really comfy. The hotel bar is a great stopping point for a couple of drinks before heading out!Genuine Hotels.com guest review
Right by Union Square, this hotel was clean, comfortable (the king bed was amazing) and it had a great vibe. The cable cars out the front are a tad loud but take you right to Fisherman's Wharf which is very handy. Concierge was helpful and loaded with brochures and information regarding San Fran. The room itself wasn't huge but considering the amount […] of things to do here you won't be spending too much time in the room. Wifi signal was weak but did the job. All in all recommended for all travellers!! Read moreGenuine Expedia guest review
"A beautiful boutique hotel"
A beautiful boutique hotel. Queen size bedrooms a little cramped though. A pleasant stay. Most of the staff friendly and helpful.Genuine Expedia guest review
"Great Location and staff!"
Amazing hotel in a fantastic location. All staff within this hotel were absolutely lovely and VERY accommodating. Staff suggested places for us to eat, booked our tours to Yosemite and even gave us advice on our next destination Las Vegas. Would definitely recommend this hotel to anyone! Rooms were beautiful, bathrooms were a little small but this was […] no inconvenience. Read moreGenuine Expedia guest review
No issues apart from noise from outside due to the old style windows. Bring ear plugs.Genuine Expedia guest review
"Great location, service and comfort"
The service was professional and excellent...location was great, close to cable car and shopping, very easy to get aroundGenuine Expedia guest review
"Sir Francis Drake - central & worth it."
Travelling from Brisbane, Australia, I recently stayed with my teenage son & his friend for 4 days at the Sir Francis Drake Hotel as part of our California holiday. With the many options for accomodation in San Francisco, we are extremely pleased with our stay at Sir Francis Drake. The location is excellent, with the convenience of shopping, cable cars […] & eating places and the tourist attractions being close at hand. Having the Beefeater doormen at the front of the Sir Francis Drake was a tourist bonus that the boys appreciated. I love the character of the hotel and the ambience that permeates throughout the hotel. I rate the service of all staff we dealt with as first class. We got a reasonable rate through expedia to stay at the hotel, which is slightly more than other rates that I paid at other locations that we stayed at, but definitely worth it, considering our limited time in this wonderful city. Read moreGenuine Expedia guest review
"Comfortable, Classy, Central"
I wanted somewhere central and comfortable upon arrival in San Francisco after 24 hours of transit. I got what I paid for. This place has class, vibe and charm. Quality furnishings; a mixture of modern and old-fashioned. Very comfy bed. Fast and reliable wifi. Hot water with good pressure. The toilet got blocked and they unblocked it and cleaned up […] very quickly for me. Only thing is that their restaurant and room service menu was a little limited and pricey. Would have been good to see a breakfast buffet or a continental deal for this kind of place. Also would have appreciated a kettle to make my own cup of tea. But on the other hand this place is super central and their are food options galore within 5 minutes of the hotel. Other than that - can't really fault the place :) Read moreGenuine Expedia guest review
"Fun in SF!"
The drake was great! Comfortable, clean. Leban the doorman was really helpful! In a great part of town, easy access to the powell st cable car to fishermans wharf, also and enjoyable walk across town through Chinatown, little Italy, up Lombard street, down to fishermans wharf! I recommend it!Genuine Expedia guest review
"Be aware of the room noise!"
Great location! Rooms were very noisy. Had an adjoining room. Had to call manager 3 times to keep the other guests quiet. We stayed 6 nights. Ok if you are passing through fot 1 or 2 nights. - Australian travelers.Genuine Expedia guest review
Spacious spotlessly clean room and staff are helpful and friendly. Great bar and the hotel is handy to shopping, restaurants and things to do. Would definitely stay here again.Genuine Hotels.com guest review
"Bring your own towel!"
When we arrived there was only one towel in the room, three calls to housekeeping and two days later we get another towel. Then when they serviced the room they took our bath mat and never replaced, with a leaking shower this was not good!! The bathroom is tiny!! seriously tiny, my husband could not fit on the loo sitting straight, he had to bend his […] legs to the side to fit in behind the door. The night club upstairs attracts so many people from outside the hotel that on Friday or Saturday night you have to que to get into the lift just to get to your room. The bar downstairs has very good cocktails but they line the bar with chairs which fill up quick each day and then you cannot get to the bar to order a drink, we did not notice any table service so we had one drink then gave up, only to discover they charged us for 4 on our room bill (they did amend on check out which was good) Overall the decor is very nice. I was quite impressed by the room, and the night club upstairs is amazing, no wonder it is popular. The door men out the front are so very helpful and kind, they are the best part about the whole experience. Read moreGenuine Expedia guest review
"An clean and enjoyable hotel in downtown San Fran"
We stayed for four nights and checked in during the early hours of Monday morning. Helpful staff that checked us in and organised for bags to be delivered to the room. The room itself was definitely clean. We have a two year old, but didn't inquire about a baby cot. On the eighth level, we did hear a little bit of street noise. The rooms are also quite […] small. However, the location is a definite bonus, being so close to Union Square. The doormen are friendly and helpful. I would definitely stay again and recommend to others. Read moreGenuine Expedia guest review
I had requested for room with views which I did get, however just remember if you do get placed on the 20th floor, bear in mind there is the lounge bar upstairs (floor 21) and you can hear pretty much everything in your room. Not recommended if you're wanting peace and quiet in your room. Location is great, however avoid 20th floor if you can.Genuine Expedia guest review
"Nice hotel ina great location"
The hotel was lovely and our room vas very nice. The main gripe was the lack of follow up from the staff and they forgot our 5am wake up call making us rush to cath the bus in the morning.Genuine Expedia guest review
A very convenient location and suited our needs - staff were helpful with advice on things to see and how to get there We were given useful tipsGenuine Expedia guest review
Great location and very friendly staff at the hotel. Check in was easy and a few complimentary drinks was a nice touch. The decor in the rooms was a little creepy for my, I awoke to a very strange picture of a child praying that kind of freaked me out. Great diner across the road Lou's, fantastic soup on a cold eveningGenuine Expedia guest review
"Exactly what we wanted!"
- Easy to shuttle from the airport to this hotel. - Very central/convenient to connect to public transport (Union Square, tour buses, cable cars, trams). - Friendly and very helpful staff, knowledgable concierge. - Free internet if you signup with Kimpton (it's on their intranet). - Hotel has a nice antique and authentic feel to it. - Room (standard […] queen size bed) was a bit small but still could fit a queen bed and 2 large suitcases laid flat on the floor. - Very clean room with modern lcd tv/furniture, decent sized bathroom, comfortable bed - overall very happy; hotel deserves its 4 star rating! Read moreGenuine Expedia guest review
Nice hôtel, Staff is friendly. Nice location, close to everything. Scala restaurant is nice, bad expérience with starlight room, the service doesn't fit with the standard of the hôtel.Genuine Hotels.com guest review
"Always a good stay"
One of the best hotels to stay in San Francisco.Genuine Hotels.com guest review
"Road trip USA"
We spent 2 nights in San Francisco. The drake is in a great spot, right in the middle of he shopping district. The hotel is obviously quite old but very charming. Doorman wears the old beefeater costume. Room a bit small but very cozy. Staff all very helpful.Genuine Hotels.com guest review
"we were very happy with all aspects of the hotel."
The location is very good,and the staff very efficient.Genuine Expedia guest review
"Sir Francis Drake - Great amenity for the price"
Although the rooms are on the small side, and getting a bit tired, you just can't argue with the convenience of this hotel. Aside from the location, which is almost as good as it gets (if you want Union Square), free internet, a decent gym, Starbucks in the basement, a reasonable bar and good service all mean this is high on my list of reasonably priced […] hotels in San Francisco. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Thank you for taking the time to share your feedback from your recent stay at our hotel. Your comments are greatly appreciated and will aid us in our commitment to guest service excellence. I'd like to offer my most sincere apologies for any inconveniences you encountered during your stay. Please know that I will be addressing your comments with our entire team as we strive to raise the bar of excellence here at the Villa Florence. It is only through feedback such as yours that we are able to improve our services and provide a stay that will meet your expectations and ours.
"NOISY at night"
outter rooms get street noise so we asked for the quiet area... the quiet areas are the inner courtyard which have huge ventilation fans outside blowing loud all night! couldnt sleep with the noise! it was ridiculous!!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear dana, I appreciate your feedback. Our higher floor facing Union Square is much quieter. Happy Holidays. Jim Gross, General Manager
Good except noisy. Windows are not very sound proof so there is lots of street noise. Also, noisy hotel room party next to us at 3 am. Took hotel management at least 1 hour to get them to quiet down.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Pam Ryan, Thank you for the review. I'm glad that you enjoyed our location. Please know that we have rooms that face away from the street and we are happy to move our guest to a different room based on our availability. I'm sorry to hear that your neighboring guests were partying until 3am. Hope you were able to get some rest afterwards. Happy Holidays! Jim Gross, General Manager
Excellent hotel for staying in San Francisco City. everything you expect in a hotel..Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear russell, I appreciate your wonderful comment! I'm very happy to know that the Drake and our staff met your expectation! Happy Holidays. Jim Gross, General Manager
Valet Parker actually spilled soda in my car. Actually purposely flipped a can of soda upside down in my center console after I have him a $10 tip to park the car. Was really disappointed with the as a whole.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Thanks for your comment. Although, our parking operations is owned and managed by a 3rd vendor, I am disappointed that your can of soda was spilled in your car. Please know that by any means, this is not a reflection of the service we provide at the hotel. Happy Holidays. Jim Gross, General Manager
We had never stayed at this hotel and were very pleasantly surprised. The rooms were very well appointed, the staff extremely professional and accommodating, and the location near Union Square was ideal, especially for the holiday season. The hotel is also located on a cable car line, which was very convenient and added to the overall SF ambiance.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Mike F, Thank you for a wonderful review. The Drake definitely offers a unique ambiance of classic SF. I'm glad to know that you enjoyed the festivity of Union Square and all the holiday shopping! We hope to see you soon. Happy Holidays! Jim Gross, General Manager
"Close to see all the sights and surrounding great"
The stay was wonderful. We had such a great time. Loved the hotel the only complaint is the bathroom was very tight compared to the room and the closet.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Richard & Donna, I appreciate your review. I'm glad to know that you had a wonderful stay and loved our location. Hope you were able to take the advantage of our location to visit as many places as you could. Happy Holidays. Jim Gross, General Manager
"Beautiful Hotel - uncomfortable mattress"
Visually stunning and very beautiful hotel. Unfortunately the beds are very hard and uncomfortable. We mentioned this to the hotel afterwards and they indicated that pillowtop mattresses are optional. My opinion, in a hotel like this, the mattresses should all be as comfortable as possible. Also, the Starlight Room has a great view, but the menu is […] pretty weak. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear CL, Thanks for your review. I agree that the Drake is a beautiful hotel. As you mentioned pillowtop is an option our guests can choose to have and our housekeeping staff is happy to accommodate your request. I'm glad to know that you were able to enjoy the view from the Starlight Room. I'm sorry to hear that the menu items didn't satisfy your needs. We are always welcome to hear any suggestions that you may have. Happy Holidays. Jim Gross, General Manager
"close to everything I like to see and do"
I was there with family and we all enjoyed your hotel very much. The coffee in the morning and the wine at night was a special extra. Our only complaint was that we could not get the hotel phone to work.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Shirley Almeida, Thanks for staying with us! Our coffee service and the wine hour are enjoyed by many of our guests. Did you know that our wine changes each month? Sorry about the phone not working...we often do a preventive maintenance to make sure that everything is in working condition. Hope to see you soon at the Drake. Happy Holidays! Jim Gross, General Manager
"True SF feel"
Hotel is amazing! Rooms and bathrooms a bit small. Expect city noise and neighbor noise through the walls.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Sounds like you enjoyed our city! Thanks for posting your feedback. We hope to see you soon and Happy Holidays! Jim Gross, General Manager
Very user friendlyGenuine Hotels.com guest review
"Really surprised how great it was"
I had stayed here 15 years ago and it was a tired dump. Now it has been refurbished and it is beautiful. I had a gorgeous view in a large room. You can't beat the location and the staff was so welcoming and helpful.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Steve, Thank you for revisiting the Drake! We recently finished a ($12 mil) renovation including our meeting rooms. I'm pleased to hear that you enjoyed our new look. Additionally, our location can't be beat being so close to all of your shopping needs and our accessibility to many tourist attractions. We hope to see you back at the Drake in the future. Happy Holidays. Jim Gross, General Manager
My room was tiny, which I was told upon check -in, by the front desk attendant, was the result of not booking directly, but using hotels.com. The location is great, however, so I enjoyed my tripGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear BT, I'm glad that you enjoyed our location. Please know that we are happy to move our guest to a different room based on availability. Hope to welcome you at the Drake in the future. Regards, Jim Gross, General Manager
"great location but room were small"
Overall excellent hotel. Staff excellent. Location is outstanding. Street noise somewhat loud even on the 15th floor. I come to SF often and this is first time I stayed in this hotel. Price on the high end for the area and room a little small but staff was great, bed excellent and overall experience very good. Gym could have been better and room a little […] better but would stay again. Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Thanks for staying at the Drake! I'm glad to know that you enjoyed our service. Many of our guests love our beds, too! Please know that our rate is very compatible to other hotels in the vicinity and we often offer special rate on our web site. We always welcome any suggestion you may have. We hope to see you soon at the Drake! Regards, Jim Gross, General Manager
Room was fine and hotel was very well located but the bathroom was really tiny and there was no where to put any of our toiletriesGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear sona davidian, I appreciate your feedback. Our location is great for all of your shopping/dining needs. I'm glad that you enjoyed our room. We are trying to come up with few ideas for our bathrooms. Any feedback is welcome. Sincerely, Jim Gross, General Manager
"Great stay, great hotel"
Beautiful hotel, perfectly located. Free coffee in the mornings, free internet if you sign up for their loyalty program. Would stay again and recommend!Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Raya Sunn, Thanks for your review! I couldn't have agreed with you more. The Drake is a beautiful hotel and our location is one of the best! Thanks for signing up with our loyalty program, too. Hope to see you soon. Regards, Jim Gross, General Manager
"Great Location, very small room"
Prime location in the center of shopping area, the room was very small and the bathroom was even smaller. I wouldn't book it again.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello, Thank you for the review. Please know that there are several types of rooms available at the Drake. Yes, there are smaller rooms, but there are much bigger rooms that can accommodate few people in a room. If there is any availability, we are more than happy to move you to a different room. We hope that you'll give us another try. Sincerely, Jim Gross, General Manager
"perfect place to stay if you don't mind small room"
The SFD is beautiful and the service is amazing -- as is the location. The only complaint I have is the size of the room and bathroom.Genuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Dear Patsie, Thanks for your review. The Drake is beautiful and I'm happy to know that you enjoyed our service as well as our location. Please know that there are several types of rooms available - smaller to bigger ones to fit everyone's different needs. We hope to see you soon. Sincerely, Jim Gross, General Manager
"Historic, yes, Worth the cost, NO!"
Friendly staff and great location, but that's where it ends. The Historic Queen rooms are claustrophobic at best. I managed to get a handicapped room which wasn't much better. It took forever for hot water in the sink, and it was lukewarm once it came. Water pressure in the shower was horrendous. Had to call for fresh towels. Biggest reason I stayed […] here was for access to the Starlight Room. The website stated it was open to the public all 4 days I was supposed to be there. Well, 3 of the 4 days ot was closed for private events, and the last day when it was finally open, there was a $20 per person cover charge even if you stayed at the hotel. You're better off anywhere else...don't waste your money!! Read moreGenuine Hotels.com guest review
Response by Sir Francis Drake, a Kimpton Hotel Hello Chris, I appreciate your feedback on your stay. Our Historic Queen is the smallest of the rooms we have at the Drake. I'm uncertain which room you were relocated to, but there are several types of rooms that are much bigger than the room you initially stayed. As for our Starlight Room closure, I appreciate your bringing this to my attention. Although, some of the private event booking in the Starlight Room may be last minute, my staff and I are trying to make our guests become aware of the potential Starlight Room closure (especially during our upcoming holiday season) in advance on our reservation web site. Our aim is to make your stay as pleasant as possible and hope you'll give us another try. Regards, Jim Gross, General Manager
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