"Good, small all-inclusive in Playa del Carmen"
Reviewed by a Hotels.com guest on Feb 26, 2014
We stayed in Reef Playacar for 5 nights and had an overall very good time. The beach is great and there is plenty to do. The pool complex is rather small but that's offset by the beautiful beach. They can improve though by getting some more and newer sun chairs and more umbrellas. It was tricky to get one of those and lots of guests would leave their belongings on the sunbed and then go away for quite some time.
The food is pretty good and the ice cream shop is a great idea.
The staff are friendly and quite helpful and the room was comfortable and spacious enough.
The location is fantastic as you can walk to 5th avenue in playa del Carmen and surrounding area, which is quite touristy but nevertheless pleasant and fun!
"Great value resort"
Reviewed by a Hotels.com guest on Sep 6, 2013
Overall great value resort, only for side was having money stolen from my bag the day we arrived. Hadn't locked our things in the safe as wasn't expecting a welcome platter of fruit to arrive. Lock your valuables up at all times if staying at this resort. The resort accepts no responsibility for this. Everything else was great, good selection of food and drinks, service staff are lovely, beach is beautiful.
"Good budget all inclusive resort"
Reviewed by a Hotels.com guest on Jul 13, 2012
Nice place, average food - except at the a la carte restaurants - which was amazing. We stayed for 3 nights and found out that we were only allowed to book an alacarte restaurant once though - which was a little disappointing. Drink selection was great. Fitness centre and tennis court were also great. Many many families / children were staying while we were there, meaning that the pool area was not particularly relaxing or restful - but maybe this is not a regular thing.
We had a great stay overall at the Royal Haciendas but there it needs to be noted that this is NOT a hotel as it is presented on Hotels.com but that is rather a time share option where there are rooms to rent out. This means that there are some rules etc that don't apply in a hotel. Great beach/ pool and service. Expensive but fantastic scuba diving. About 10km from Playa Del Carmen.
"Sandos Caracol - A great stay for families"
Reviewed by Gareth S of "Sydney, Australia" on
Apr 25, 2011
Excellent resort that surpassed our expectations for a family of 4. Wonderful service and facilities with no hidden extras.
There was plenty to do at the resort including film screenings, nightly entertainment, snorkeling etc. The resort is also located very close to some of the best family attractions Mexico has to offer (Xcaret, Xplor, Xa-Ha, Chitchen Itza...).
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