"An excellent 4 star hotel"
Reviewed by a Hotels.com guest on Feb 10, 2013
Overall we really enjoyed our stay at Seminyak Icon. Throughout our stay there were a few minor things which secured the hotel as an excellent 4 star vs a 5 star hotel. GOOD: we saw other reviews stating the location wasn't good b/c it was far from seminyak 'town'. This is true, however we quite liked the fact that we could leave the hotel grounds and not worry about getting mobbed by street sellers. The hotel also had a shuttlento Seminyak, & it was cheap getting home via taxi so not really a problem.The hotel was a few minutes from Bali Deli (supermarket). The staff were very polite and attentive. Mena especially at reception was fantastic. The rooms were very clean and a good size and the private pool was awesome. It felt like bottled water was limitless. Breakfast is HUGE, + complimentary afternoon tea. We found that we didn't really eat lunch. BAD:I think I might be a little picky here..No iron in room, cutlery & glasses were not restocked so we had to call to get back, no communal pool (we couldn't get a late check out it would have been great to relax around a pool). There was one guy at reception who I think was still learning and his English was OK - this in itself isn't a problem but he didn't make a dinner booking for us when we asked him to. OVERALL: we were very happy with our stay. Very relaxed and private setting. The staff go out of their way to make sure your stay is pleasant. I would def consider staying here again
"Exceeded our expectations"
Reviewed by a Hotels.com guest on Jan 28, 2013
Our Villa was amazing. Very spacious, high quality finishings, clean etc. They don't miss much. The service staff were a little light on for English (but not for lack of trying, and it didn't cause us any problems). Location was a little out of the way, but they provide complimentary on demand shuttles to town so this wasn't an issue. We will be back.
Reviewed by a Hotels.com guest on Jan 20, 2013
We are 2 mum's having a short getaway from our families and to attend a friend's wedding. We stayed in the 2 bedroom pool Villa (number 11) for 4 Nights. It was even better than the photo's. Both bedrooms, each with their own ensuite/bathroom, are separated by the pool, they were very comfortable. We enjoyed the daily breakfast. We also had the hotel spa treatments. Where we were taken to the Spa room and pampered for 1 hour. Compared to Australian prices it was well worth the money. We had no problems with nearby noise, in fact the mornings were very quiet until about 9 or so. The outside laneway is now paved and the laneway leads right onto the main road Jalan Legian. The mobile phone to call our driver's was a great addition. We were very happy with our stay from check-in to check-out everything went smoothly. We will be recommending your villa's to all our friends. Thankyou Jas Boutique!
Reviewed by a Hotels.com guest on Aug 7, 2012
Staff were friendly and the manager helpful when we had a small problem in our room. One thing that could be improved, the hotel is quite a walk from town and you need to get a taxi back at night. The hotel has only the logo of the parent company on the business card. Taxi drivers dont give a hoot who owns the hotel, they just want to see the logo which they recognise. Also a map on the back of the card would be helpful as most drivers dont know the name.