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Fantastic, second time there. Complimentary bus times from hotel have changed, so you can end up having to get a taxi back, (which costs you around 250 baht, so it won't break the bank). Overall, very happy, aside from spending bucketloads of baht on accomodation, then being charged 60 baht at the end of the stay for a broken ashtray.. Brekky buffet is fantastic, staff very friendly and helpful, and would recommend this venue to anyone wanting a great getaway. And it's out of Patong central, so you can actually sleep at night when you want too!!
Reviewed by a Hotels.com guest on Feb 4, 2013
Booked to stay at the Novotel for a week and was pleasantly surprised with the hotel. It was very clean and reasonable prices from inside the hotel. Only downside was the kids club wasn't great for either my 2 year old or my 9 year old. Although all the staff were great. Would definitely return
Reviewed by a Hotels.com guest on Jan 20, 2013
Our son used The Jetty for his wedding and it was the most magical setting. We could not fault the attention to detail by the staff, especially by Phil, the Executive Chef. The resort itself is far enough away from the busy-ness of Patong to be quiet and private yet close enough to be an easy walk. Our room was in the older part of the resort but we thought the best location as no passing foot traffic of other guests and also very close to the 'small' pool and the restaurants. We will definitely return to the Amari.
"Nice place for short break"
Reviewed by a Hotels.com guest on Nov 17, 2012
We stayed in the hotel for the 2nd time because of the convenience of the location and reasonable rate, good overall condition ( room feels a bit old ). The controller for air conditiong somehow does not work properly. I woke up at night to turn it off or on because it either too hot or too cold. Set it to 24C but it does not seems to work. Cold air continuously came out from the vent. The only help is turning it off, which work for a couple hours because the room was geting to warm.
"Secluded and expensive"
Reviewed by a Hotels.com guest on Nov 7, 2012
Hotel is very secluded, so they appeared to have taken advantage of that by overcharging for drinks/food at the hotel. The prices were double than a normal resort, and 5 times more expensive than you can purchase from local 7/11 store. (The local 7/11 is a 40 min walk). They do have a free shuttle to Kamala and Patong though. The sea view rooms were very basic and with the raised platform bed, made the room fell small. We upgraded straight away to one of the villas. The staff were very helpful and showed us the upgrade options before we chose. The villas are a lot more spacious and more modern, including the extra touches (ie, bath robes, flat screen tv, dvd player - which were not in normal rooms). Recommended if you want to get away from it all, views great, but remember your wallet. There are better value/same quality hotels out there.
"Great pool, good location"
Reviewed by a Hotels.com guest on Nov 2, 2012
We stayed in a pool view room. Room was spacious and comfortable, although we did notice a musty paint smell when we checked in. It soon went away and didn't bother us after our first night. Shower wasn't hot enough. Otherwise, everything about the hotel was great. The pool is excellent and location is only a short walk from Bangla Rd and Jungceylon mall. Room service was good and prices reasonable.
value for money hotel. rooms could do with a vacuum more often but every other aspect of the room and hotel was very good and clean. internet very slow, expensive and did not work properly. all other aspect of the hotel were very good. free bus service available to patong 9am-9pm was excellent and very handy saving us lots of money. restaurant was great with a good selection of foods available and breakfast buffet was excellent. hotel was handy to all must-see sights and at the same time, away from all the noise and traffic of patong. hotel service was friendly and most staff went out of the way to help. overall a great experience, and recommend it without hesitation.